Connect eNewsletter May Edition

ClearWave Kiosk: Gulf Coast Physician Partners Integrates Innovative Technology

May 2007

Picture the electronic kiosk at the airport, then picture its equivalent in physician offices across the country. This reality might be just around the corner. As a matter of fact, it’s happening in Northwest Florida, at Gulf Coast Physician Partners, thanks in part to Health First Network.

A little more about the product first: Clearwave is an electronic network and kiosk that reduces costs with patient self-check-in and automatic eligibility verification. This innovative, HIPAA compliant technology queries health plans real time to determine a patients eligibility and benefits with the simple swipe of a card.

Using the Clearwave network and kiosk simplifies administrative and clinical processes giving providers a return on investment by delivering these benefits:

  • Improved check-in/check-out
  • No need for sign-in sheets
  • Enhanced patient profile via the Clearwave card
  • Reduced claims submissions for non-eligible patients
  • Payment at the time of service based on real-time eligibility information
  • Integration with current or new credit card processing system
  • Reduced staff time and office supplies
  • Fewer errors

Gulf Coast Physician Partners realized these benefits almost immediately. Since introducing Clearwave earlier this year, the practice has met with tremendous success. “We have reduced our denial rate from 12 to six percent or below ever since introducing Clearwave,” said Kim Davis, Executive Director of Gulf Coast Physician Partners. “We’ve also transitioned an employee, who used to devote all of her time to researching patient coverage, to work the front desk, making check-in that much faster.”

Now, back to Health First Network and the role it played in piloting this product in Pensacola. Acting on its promise to support and be a resource to physicians, Network leadership discovered, researched, and negotiated a reduced group rate for affiliate practices.

Physicians interested in learning more about or possibly purchasing Clearwave are encouraged to contact David Bruggeman directly by calling 678.738.1125 or by e-mailing him at DBruggeman@clearwaveinc.com for additional information.